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Legal Information
Terms of Service
Last updated: August 23, 2026
1. Before Purchasing
- By accessing or using our services, you agree to these Terms of Service and all applicable policies.
- Our terms may be updated from time to time to reflect changes in our services or legal requirements. Continued use of our services constitutes acceptance of the updated terms.
- This website is not affiliated with, authorized, sponsored, or endorsed by Discord Inc. or any of its subsidiaries.
2. Support Policy
- Customer support is provided through our official support channels: our Discord server (discord.boostmania.gg), Website Ticket, Website live chat and our support email (support@boostmania.gg).
- For faster assistance, we recommend contacting us through our Discord support server.
- We aim to respond to support and delivery inquiries within 15 minutes to 24 hours, though response times may extend due to higher volume or technical issues.
3. Return & Refund Policy
Due to the digital nature of our services, refunds are evaluated on a case-by-case basis.
A return or refund may be offered if:
- The service was not delivered as described, or
- A technical issue on our side prevented successful delivery.
Returns/Refunds may not be eligible if:
- The service has been successfully delivered and accessed.
- Issues arise due to customer-provided information, configuration, or usage.
- The issue results from third-party platform limitations or changes.
- The issue occurs outside the applicable service or support period.
- Circumstances are outside of our reasonable control.
For any other queries, please contact us via our email: support@boostmania.gg or our Discord: discord.boostmania.gg. You can also contact us via our website live chat or raise a ticket on the website.
4. Payment Verification & Privacy Policy
- We do not collect your phone numbers, government IDs or store your credit card information.
- We collect only the information necessary to process orders, such as technical and transactional information required to process orders and prevent fraud.
- Payments are processed securely through reputable third-party payment providers. We never store your full card information.
- In certain cases, payments may be temporarily reviewed to ensure transaction legitimacy and prevent fraud. Customers may be contacted if additional verification is required.
5. Other Reminders
- Product availability, pricing, and service features may be updated from time to time.
- If a change materially affects an active order, customers will be notified through official communication channels.
- Updated terms will be communicated where relevant.
By purchasing, you automatically accept our terms of service.